Ask a Librarian

Most spaces in the Library on floors Ground, 1 & 2 will be open to SF State faculty, students and staff for Fall Semester 2021 starting Monday, August 16, 2021. Please be prepared to show the GHG Ambassador the green dot for your daily health screening.

Please see our guide to how to access our services and collections and contact us with any questions you may have here.

Research Assistance is available via Chat, Email, and Zoom appointment in Spring 2022. 

There are many ways for students and faculty to quickly contact a librarian during staffed hours. You may also look up individual librarians by name or by department or program.

CHAT Library Help

Chat (Instant Messaging) Library Help is available by clicking on the Ask Us icon in the upper right of any page. 


Text Library Help

texting help

(415) 933-0385

Text us for Library Help on weekdays.

Research Assistance

in person help

Drop-in help will be back on Feb. 14, 2022. Please use chat, email, or appointment help for now.

Research Consultation


Contact the Library Liaison who specializes in the subject area closest to what you're working on to schedule an in-depth research consultation appointment via Zoom. 

Email Research Assistance

email help

Send your question via the Email Questions Form. Get an answer within 48 hours.

Email Research Assistance Guide

Telephone Library Help

telephone help

(415) 338-1974

Spring 2022: please use Chat help instead and request a Zoom (audio or video) conversation, if that would help.