Ask a Librarian

There are many ways for students and faculty to quickly contact a librarian during staffed hours. You may also look up individual librarians by name or by department or program to contact a librarian directly.

Chat

You can get help from a librarian 24/7 via chat (instant messaging) by clicking on the yellow Ask a Librarian icon in the lower right corner of any page. Learn more: Chat FAQ.

Email

Email ask@sfsu.libanswers.com or fill out the Email Questions Form and get an answer within 48 hours. Learn more: Email FAQ.

Drop-In & Appointments

Drop-in help is available at the Book Checkout & Pickup Desk on the first floor. You can also schedule an appointment with a librarian to meet in person or on Zoom.

Text

(415) 933-0385

Text us for library help 24/7.

Phone

(415) 338-1974

Call us for library help during our open hours.