Help Desk

Most spaces in the Library on floors Ground, 1 & 2 will be open to SF State faculty, students and staff for Fall Semester 2021 starting Monday, August 16, 2021. Please be prepared to show the GHG Ambassador the green dot for your daily health screening.

Please see our guide to how to access our services and collections and contact us with any questions you may have here.

Help Desk

1st Floor |  Regular Hours | Holidays & Exceptions | (415) 338-1854

  • Basic computer and software help
  • Copier help
  • Group study room assistance
  • Laptop checkout & return
  • Charging cable checkout & return
  • Registering for guest access
  • Printing help
  • Report problems
  • Wi-Fi help

Ground Floor |  Regular Hours | Holidays & Exceptions | ​(415) 405-5526

  • Basic computer and software help
  • Copier help
  • Group study room assistance
  • Printing help
  • Report problems
  • WiFi help

2nd Floor |  Regular Hours | Holidays & Exceptions | (415) 338-1490

  • Digital media hardware & software assistance
  • Reserve computers 
  • Borrow / Return Digital Media Equipment
  • 3D printing & other MakerSpace assistance
  • Printing help
  • Report problems