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Library Survival Tips

Library Frequently Asked Questions

Access to most Library services and information can be found at

Some of the Library's Frequently Asked Questions are answered at If you cannot find the answer to a question on our website, please contact us.

Requesting Items From the Library

Search InvestiGator (the Library's online catalog) for items in the library's collections.

1. Search the Library Catalog. Investigator Catalog
2. Click “Save to Book Bag” for each item you want save to book bag
3. After selecting desired titles, click “View Book Bag” bookbag
4. Click “Request Book Bag” to request the items in your Book Bagrequest book bag
5. Enter your name, SF State ID number and Library PIN
6. Click “Submit”

The books you request will be retrieved from the Library and delivered to the Book Checkout & Pickup Counter when the Library is open.  You can review the books to decide which ones you want to check out. 

Checking out Library materials

Use your SF State OneCard (student ID card) to check out all materials and for other Library services. The OneCard office is in Student Services Bldg. 103 or visit the Web site at

Library Hours

These are listed at

Setting up a Library PIN & Viewing Your Library Record

You must set up a Library PIN (Personal Identification Number) in order to access the electronic databases from off campus. With your Library PIN you can use the library's self check-out machines in the Circulation area and renew your books online. Complete information at

Document Delivery Service

Document Delivery Service is used to obtain materials that the library does not own. Complete information about services offered is available here: Borrowing Items from Other Libraries.

OASIS: Online Advancement of Student Information Skills

OASIS Logo This online tutorial, designed to improve your information skills, is required of most new undergraduates at SF State. Complete information at

Accessing Library Databases from Off-Campus

Most Library databases may be accessed from off-campus by simply setting up your Library PIN (see above). For exceptions and complete information see our guide to Off-Campus Database Access.

Printing & Photocopying

The SF State OneCard (student ID card) is used for all printing/photocopying in the Library. You may add cash value to your OneCard at several Add Value Stations (AVS). For complete information about using your OneCard go to and the Library's pages on printing and copying.

Reserve Services

Reserve Services is where professors may set aside or reserve materials for their students to be checked out for shorter periods of time. Reserve Services is located at the Book Checkout & Pickup Counter.


Use IM Library Help, our chat service, or go to the Research Assistance Desk for research advice or help using any Library resources, including electronic databases.

MW 3/19/2012

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