New Book Retrieval Method

November 21st, 2008

Beginning Sunday evening, November 23, you will need to request books you want from the Library online.

Here’s how:
1. Search Library Catalog
2. Click “Save to Book Bag” for each book you want
3. After selecting desired titles, click “View Book Bag”
4. Click “Request Book Bag” to request the items in your Book Bag
5. Enter your name, SF State ID number and Library PIN
6. Click “Submit”

The books you request will be retrieved from the Library and delivered to HSS 101 and 107 weekdays within 24 hours.  You can review the books to decide which ones you want to check out.  Take books to HSS 102 to check them out.

Entry Filed under: Alerts,Library Building Project

18 Comments Add your own

  • 1. Cool  |  November 22nd, 2008 at 3:28 pm

    Cool! I’ve always dreamt of requesting dozens of books online!

  • 2. Erin  |  November 24th, 2008 at 7:47 am

    So…where do we return books?

    Good question. There are a few places you can return books. We’ve installed a book drop box on the south side of the HSS building. You can also return books at the Book Checkout Counter in HSS 102. And after December 1st, you’ll be able to return books in Library Annex 1, “The Big Bubble.”

  • 3. Joshua Kunkle  |  November 30th, 2008 at 3:02 pm

    Is this service available to public patrons, or only students?

    You have to be a current SFSU student, staff or faculty member, or a member of an affiliated group such as Friends of the Library.

  • 4. Dewey  |  November 30th, 2008 at 11:33 pm

    Will we ever be able to browse the stacks again?
    Not so cool.

    When the new Library building opens in 2011 there will be open stacks.

  • 5. Brandon  |  December 1st, 2008 at 12:40 pm

    Is there a location on campus where we can renew books already checked out, or is that only done online now?

    Books can be renewed online or in HSS 102.

  • 6. Bobby  |  December 1st, 2008 at 1:20 pm

    When does this service close? the book retrieval and checking out process?

  • 7. miriam Lewis  |  December 2nd, 2008 at 11:12 am

    Yes, there will be open stacks BUTonly for about a quarter of the collection. So instead of spending money to house all the collection in an accesible way, money is to be spent on a robotic retrieval system which will reinforce linear methods of research and cut out the opportunity for serendipitous finds. As in life, in research often the best way of finding an answer is not the straight linear path. It is unfortunate that those governing insititutions that should be facilitating the widest-ranging ways of acquiring knowledge instead are seduced by mechanical bells and whistles into narrowing the means by which knowledge can be acquired.

  • 8. jonas spatz  |  December 2nd, 2008 at 4:00 pm

    How will I be informed when a book is ready for pickup?

    An email will be sent to your SFSU account when the books you’ve requested are ready to pick up in HSS 101.

  • 9. Colin  |  December 3rd, 2008 at 2:21 pm

    FYI, we’re told that we’ll receive an email when our books are delivered to HSS 102 but this is my second order with them and I didn’t receive an email in either case. I never received an email when my LINK+ books arrived either, for that matter.

    Yes, you should be getting an email when items you’ve requested are ready to pickup. We send these notices to your SFSU email address. You can go to Distribution services in HSS 102 to check on the status of your Library account.

  • 10. Sally  |  December 4th, 2008 at 10:39 pm

    Can we access the library system to request the books in HSS?

    Yes you can use the Library system to look for and request books. We’ve put two computers in HSS 101, two in HSS 107 and one in HSS 127. We plan to add a third computer in HSS 107 soon. You can also get to the Library system from any Web browser in HSS or from any other building on campus or elsewhere.

  • 11. Jenny  |  December 5th, 2008 at 9:59 am

    I also have NOT received email to alert me that my reserved books are ready for pick-up, I’ve had to stop in to check on the status. I’ve checked on my library account and I cannot find information there that indicates if my requests are waiting for pick up, and when I asked staffers what the info on my account actually meant, I was told “we don’t know”. I asked via phone and in person for someone to explain how this process is supposed to be working, and I keep hearing “we don’t know”.

    I was told that folks are actually manually sending alert emails out once books arrive in HSS 102 and they sort through them, and that they are “behind” because they have hundreds of book requests a day and not enough staff.
    Your books may actually be there waiting for you, but poor planning is keeping you from being alerted. Also, when looking for your books on the shelves, check all around where you book *should* be, I’ve had one that was mis-alphabetized and was told “sorry, we can’t find it we don’t know what to tell you”. I eventually found it after searching all the shelves.

    I was also told that books are being pulled and delivered to HSS 102 “two times a day”, but they have so many requests (and not enough staff) that they are having trouble getting requests within the 24 hours they ask for.

    This set-up is hardly an alternative to actual library services for an academic institution. These conditions are unacceptable.

    I’m working on a master’s thesis in addition to several term papers, and like countless other students here, I’m utterly disappointed. I deserve faster, more transparent access to materials and library services than this.

  • 12. Shane  |  December 5th, 2008 at 3:27 pm

    How late is the HSS 102 Retrieval place open till?

    The hours for all the Library @ HSS services are: M-Th 8am – 8pm. Friday 8am – 5pm. Sat/Sun 11am – 6pm.

  • 13. Ben  |  December 6th, 2008 at 1:44 pm

    i need books for a paper i’m writing, and requesting them online and having to wait over the weekend for them to be retrieved is inconvenient. what other options do i have?
    along with requesting books, can i request for the library to go f__k itself?

  • 14. erik  |  December 8th, 2008 at 8:08 pm

    actually they close at 7:45pm m-th and 4:45 friday, not 8pm and 5pm

  • 15. James Sheldon  |  December 13th, 2008 at 2:22 pm

    We need to have access to books over the weekend– that’s a primary time for doing research papers for many students. Please find a way to make this possible.

    The agreement with the contractor working on the Library building project only allows us to be in the old Library building to retrieve books when they are on the job site, which is Monday – Friday. We realize this is extremely inconvenient during busy periods like finals and mid-terms.

  • 16. Art  |  December 18th, 2008 at 5:39 pm

    If you guys aren’t getting emails, you might want to, you know, actually check your SFSU email accounts. Or at least have your email forwarded to an email you actually use.

    I agree that it is incredibly annoying and inconvenient not to be able to browse the stacks or get a book we want immediately, but that’s just how it goes. They should have tossed all the books into the “other” bubble across from the Annex (what the heck is it being used for, anyway?)

    Glad I’m done after this semester! Might put off coming back for my MA until the library re-opens ’cause I can’t deal with the current library situation…

    We are trying to determine if there is a problem with email notification that goes beyond the typical forwarding issues. At this point it’s unclear, most people are getting notifications, but not all. Library Annex 2, the “other” bubble, is where most of the Library faculty and staff work.

  • 17. LIBRARY BUILDING CLOSURE &hellip  |  December 19th, 2008 at 7:57 am

    [...] If  you are really in a pickle and need material more quickly than the turn-around required for paging print materials,  there are electronic options that allow for remote access.  With these e-books, [...]

  • 18. Inam-ur-Rehman  |  January 28th, 2009 at 2:54 am

    Good

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