Library Service Points

Library Catalog – Downtime! (Monday- 6-17-2013)

tki — Sun, 16 Jun 2013 15:52:47 +0000

(from Chris Novak)
(Please note: Link+ and subscription databases will be down, too.)
Everybody,

The Library Catalog and all related services will be down on Monday, June 17th.
Read the Spotlight Blog for more information.

http://library.sfsu.edu/blogs/spotlight/?p=2096

*We will not be checking out laptops or headphones on Monday, June 17th.

*Students will still be able to login to workstations in Research Commons and DMS.

New Students- Problems With Accessing Workstations/ Printing

tki — Thu, 13 Jun 2013 21:57:13 +0000

Everyone:
This is a seasonal/ semester issue, but NEW students (including new Summer and Fall students) may be blocked from our workstations and printing operations – even if they have a OneCard. If you encounter this problem and can’t resolve it, please send them to “Book Check-Out” area.

tki

Research Assistance – New Location and Summer Hours

jrosen — Mon, 10 Jun 2013 16:31:37 +0000

The Research Assistance desk is now located across from the Book Checkout & Pickup area on the first floor. Librarians are available by instant message on the library website from 10am-7pm and in person from 12noon – 7pm (service ends at 5pm on Friday and Saturday; no Sunday hours.)

AV Viewing Stations Moved To Digital Media Studio

cnovak — Fri, 07 Jun 2013 00:30:59 +0000

Since the Study Commons is closed for the Summer, the video viewing stations in Study Commons have been moved to the Digital Media Studio for the Summer. Patrons wishing to view CDs and VHS tapes should be directed to the Digital Media Studio.

Requests for Test Proctoring

jrosen — Thu, 30 May 2013 17:24:15 +0000

We occasionally get requests for test proctoring (monitoring and certifying that a test has been completed) by students at other institutions. The Library does not offer this service but users making such requests can be referred to one of the links below. (Thanks to Hesper Wilson for finding this.)

San Francisco State Testing Center, $25 per hour

http://www.sfsu.edu/~testing/tests/corresp/

Public Libraries: Daly City, San Bruno, and Menlo Park. price varies.

http://plsinfo.org/Exam-Proctoring

Downtown San Francisco. Mills Law Library, $30.

http://www.millslibrary.org/services-proctoring.html

Slow WIFI?

dtong — Mon, 13 May 2013 23:56:38 +0000

If you receive complaints about slow wifi in the building, please make sure that you send a message to Thoreau Lovell (tlovell@sfsu.edu) and/or Chris Novak (cnovak@sfsu.edu). Unless the Lib IT staff are alerted to issues related to slow wifi, they may not be aware that there is a problem. If you can specify location where there’s a problem, that would help.

More about new FOL Benefits

Thoreau — Fri, 03 May 2013 22:15:25 +0000

There are a few other things you should know about the changes in FOL benefits.

FOL members at all levels of membership can use the 2-hour guest computers, but they still need to setup a Library PIN first. FOL members at any level can no longer use the regular computers or express computers in the Research Commons.

Sustaining and Contributing level members can now checkout netbooks. But they do this from the Book Checkout counter, not the Research Commons. The Book Checkout counter is also where Sustaining and Contributing members sign up for temporary wifi accounts. These accounts are active until the end of the current academic period. For instance, a Sustaining member signing up today would have an active wifi account only through May 27th. The relevant periods are Fall (Sept – Dec.) Spring (Jan – May) and Summer (June – Aug).

Lifetime members are now equivalent to Regular members in terms of benefits unless they pay extra for either Sustaining or Contributing level privileges on a annual basis.

Finally, Contributing level members can use designated workstations in Digital Media Studio.

Friends of the Library, privileges have changed

hspr — Thu, 02 May 2013 05:20:48 +0000

Privileges for ‘Friends of the Library’ have changed as of today. One big change is that Friends need to use Guest computers. At the Sustaining level ($100) however they have some nice new options: Netbook check-out and WiFi (they should go to the Book Check Out Desk). Details are here: http://library.sfsu.edu/about/depts/fol.php

PIN Number Problems – Reset

jrosen — Fri, 26 Apr 2013 18:34:47 +0000

For several days now, many students whose PIN numbers were working previously, have reported errors trying to login. Having the students reset their PIN seems to work. The problem has been reported.

ACCT 302 Ratio Assignment

gmcastro — Thu, 25 Apr 2013 00:26:55 +0000

Students are in the library looking for the ratio sources in the reference area per the instructor’s written assignment. However, the current issues of the ratio sources are not in reference, but on two-hour reserve. In consultation with the instructor, they were placed there last April because they were disappearing from the ref stacks. The sources on reserve are: Troy, Leo. Almanac of business and financial ratios. HF 5681 R25 A45; D&B. Industry norms and key business ratios. HF 5681 R25 I52x; Robert Morris Associates. Annual statement studies. HF 5681 B2 R6