| Issue | 1st Contact | 2nd Contact | 3rd Contact |
|---|---|---|---|
| Copiers in Annex I | Rita Hernandez 338-1214 ritahern@sfsu.edu | Chris Novak 338-6770 cnovak@sfsu.edu | Kim Wong 405-0557 kfwong@sfsu.edu |
| Copiers in HSS 107 | Circ Desk 338-1552 | Dick Montgomery 338-2632 rmonty@sfsu.edu | Carl Baer 405-2672 cbaer@sfsu.edu |
| Database problems | libweb@sfs.edu | Call / email Ya Wang 405-2680 wangy@sfsu.edu | |
| Instant Messaging / Texting | Jeff Rosen 338-1811 jrosen@sfsu.edu | Pam Howard 338-7395 pjhoward@sfsu.edu | |
| Library Website | Chris Novak 338-6770 | Thoreau Lovell 338-2285 | Kim Wong 405-0557 |
| Microform machines (HSS 107) | Circ Desk 338-1552 | Dick Montgomery 338-2632 rmonty@sfsu.edu | Carl Baer 405-2672 cbaer@sfsu.edu |
| Public computers (Annex I / HSS 107) | Holden Leung 338-2120 caddie47@sfsu.edu | Kim Wong 405-0557 kfwong@sfsu.edu | Chris Novak 338-6770 cnovak@sfsu.edu |
| Staff computers behind counter | Systems Help Desk 338-6005 | Maung Win 338-6006 win@sfsu.edu | Henok Yared 338-2490 hyared@sfsu.edu |
| List | Members | Use |
|---|---|---|
| Refdesk | Librarians | Lib news items. |
| Desktrade | Librarians | Trading / covering ref desk shifts. |
| Libdesks | Staff & Libs working at service desk | News & info you want to reach everyone. |
Evening & Weekend Tech Emergencies
If there is a technology emergency in Annex I evenings or weekends check the red Emergency Manual for the appropriate number to call. One copy of the Manual is kept on the bookshelf behind the Research Assistance desk. The other copy is in front of the Community Service Officer’s desk.
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