DB Problems

Problem Opening Some ProQuest PDF files

November 29, 2011
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Jessica at the Chancellor’s office has reported the following problem with ProQuest Databases: There is a known issue with ProQuest PDF errors and the issue has been escalated and ProQuest hopes to have the issue resolved quickly. Some PDFs in ProQuest freeze when trying to open, it states it is initializing and it the PDF...

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FILMS ON DEMAND

September 8, 2011
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Films on Demand requires FLASH version 10.0 or higher. Computers in Annex I have been tested and seem to be fine, but if you receive inquiries about problems w/ computers outside Annex I, please let them know about the Flash requirement and, “Please direct your customer to the documentation in the Help Center. This...

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LRS Requests down 3pm 11/30

November 30, 2010
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This just in! I learned from an IM/patron and also CIRC that there are problems requesting in the LRS at the moment and people using the request button in Investigator get a rather amusing message that says this: “”Your request cannot be processed at this time. Please ask a library staff member for help....

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SAGE Journals Online not available

April 8, 2010
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Some back-file on EJS may be temporarily unavailable during this enhancement process

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Ebsco DBs are back

November 6, 2009
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Access to Ebscohost DBs is working again.

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Ebscohost DBs not available

November 6, 2009
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We cannot currently access Ebscohost databases. The problem appears to be on Ebsco’s end. According to their support page: “We have received reports of intermittent access issues from some of our customers, and are currently focusing our efforts on an immediate resolution. If you are affected by this, please log out and log in...

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LexisNexis Products Unavailable 10/31-11/1

October 27, 2009
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All LexisNexis online products will be unavailable during a scheduled maintenance outage related to the end of Daylight Savings Time.  Products affected include LexisNexis Academic, Congressional, and Statistical. LexisNexis online products will be unavailable to users from October 31, 9:00 p.m. through November 01, 2009, 5:00 a.m. Eastern Time.

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Electronic Journal List Down

October 17, 2009
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It’s Saturday and  the EJL has been down all day.  Ya Wang has reported the problem to SFX.

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SFX Back UP

September 30, 2009
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SFX is apparently back up. “Access to all the CSU servers has been reestablished.” But given the recent issues accessing SFX I wouldn’t be surprised if SFX availability continues to be spotty.

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SFX server "taking too long"

September 30, 2009
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Waiting for a Check for Full Text button? Trying to use the Electronic Journal List. This is what you get: Network Timeout: The server at sfx.calstate.edu is taking too long to respond.

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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