Computers

PC Sign-On Problem Again

October 12, 2009
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The problem we were having recently with the Research Workstations — where patrons are told that their time has expired — is happening again, this time on the non-Research PCs.  The problem has been reported.

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My IT Lab working on all PCs

October 8, 2009
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Kim has finished updating My IT Lab so that it is working on all PCs in Annex I

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Research Workstations – A bit of a bug…

October 6, 2009
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We seem to be having problems with logging into the Research Workstations. A number of times today (and yesterday) patrons cannot log into a Research workstation, even though they haven’t utilized any of their reservation time. The PC workstations seem to be working ok, for now. The problem has been reported.

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LEXUS/NEXuS PROBLEM

October 2, 2009
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A student had a problem with the database Lexus/Nexus with no search result coming up. Make sure the student is using Firefox browser instead of Internet Explorer, that should solve the problem.

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My IT Lab Issue

October 2, 2009
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Here’s the update on My IT Lab availability. It’s working on PC1-20 and, Kim has confirmed, on all of the Research Computers. Can someone confirm this? Tim and Kim think they’ll have it working on the remaining PCs soon.

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SFX server "taking too long"

September 30, 2009
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Waiting for a Check for Full Text button? Trying to use the Electronic Journal List. This is what you get: Network Timeout: The server at sfx.calstate.edu is taking too long to respond.

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Annex-I Wireless Connection Problems

September 18, 2009
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Students having reporting problems accessing the internet through the wireless network in Annex-I. This appears to be a larger issue connected with IP addressing on the network. The problem has been reported to DOiT. I will post updates as I know more.

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Printing from personal laptops?

September 18, 2009
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Are you getting asked whether patrons can print from their own laptops in Annex I? If so, indicate how frequently the question has come up in the comments below. If you get this question in the future, can you ask the patron how he/she would feel if they were told they had to download...

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4-up Printing Overloads Printer Memory

September 16, 2009
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Printing four pages on one page (like PDFs or PowerPoints), called 4-up, overloads printer memory, and the job won't print.

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Another wireless outage

September 15, 2009
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On Wednesday, September 16th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing an operating system update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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