Annex I

Annex 1 – We're not 24 hour library for everyone!

September 20, 2010
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Just a reminder – If you’re working the desk or providing assistance from the phone, please avoid calling Annex 1 as a site that’s open 24 hours. We’re open 24 hours ONLY for currently enrolled students at SFSU. All other students/ patrons are limited to using Annex 1 from 8am to midnight!

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Resetting PIN problems with E-MAIL message and forwarding

September 20, 2010
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It has come to my attention that users who try to reset their PIN and have their sfsu e-mail forwarded are NOT receiving the instructions via that e-mail message. I just called Distribution Services and they are not certain what the problem is, and they can’t reset PINS over the phone, only in person....

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PC Res Turned off Tonight

September 16, 2010
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When the computers reboot this morning at 4am, PC Reservation will be disabled. This will turn all the PCs into unlimited use computers, including the Guest and Express stations. We are doing this to minimize the impact in Annex I of shutting down the Innovative server which is scheduled for 8am-12pm tomorrow. This also...

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Thursday/ Sept. 16th

September 16, 2010
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We won’t have a Student Assistant from 9:30am to 12pm in Annex 1. Holden, Chris, Thomas, and Loan will be available if you need assistance. tki

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Important: Innovative Down/ Friday Morning (9/17/2010)!

September 15, 2010
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Innovative server needs to replaced on Friday morning, so there will be major disruptions to service for in-house and remote access users.   Access to databases from remote sites will be unavailable during this period.  There will be no check-in/ out of periodicals, books, etc.  Users will not be able to request books or...

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Hard Copy Reserves – Referrals

September 14, 2010
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Everyone! If you’re working in Annex 1 and a student asks for a ‘hard copy’ reserve item, please check the online record before sending them to HSS 102. Oftentimes, there may be a single copy that is checked out. We don’t want to be sending students to HSS site when the Reserve material is...

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Software request for Autocad?

September 10, 2010
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Design student was just here asking about Autocad software that she apparently needs to use for her class. I didn’t see it on the list of software that we offer, so I said I’d ask. Is there any potential for adding this software to our current suite? Thank you.

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How do I clear my cache? I.E. book requesting trouble shoot browsers/MAC

September 10, 2010
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Hi  I was helping a patron (on  an IM Session)  with a book request problem yesterday involving not being able to see the full book request form on a MAC.   Patron was using Safari, and with some troubleshooting assistance from Thoreau, it appeared to be a problem on the patron’s end.   Clearing the cache...

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Microform/Fiche Requests from the Library Catalog!

September 8, 2010
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Important Reminder! If a student is requesting a journal in microfilm/ microfiche format from the old library, they will see a ‘request item’ button beneath the “Status / Available” field. If they initiate a request from ‘request item’, they will eventually get a message saying “No Requestable Items Are Available”. HOWEVER, what they need...

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Student Assistants – Network Printers

September 7, 2010
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The network printers often require hourly maintenance in terms of stocking them with paper. Some print jobs are large and may use an entire ream of paper. Please remember to check all printers (MAC and 6 PC printers) on a regular basis. Thanks!

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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