Annex I

New Procedures! – VTS machine

September 18, 2009
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If the VTS (Value Transfer Station) is out of order, contact Chris Novak, Tim Cabanag, or Holden Yeung.  They are serving as the initial contact with the OneCard office for problems with the VTS stations.  Also, place an ‘out of order’ sign on the station.  Signs are located in the cabinet drawers, below the...

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Pay Phones!

September 16, 2009
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Yes, there is ONE pay phone on the mezzanine level of the Caesar Chavez Student Center. Also, library phones are not meant for public use.  If a patron needs to make an emergency call, you can utilize some personal judgement.  However, most emergencies should be handled by “Department of Public Safety” – adjacent to...

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4-up Printing Overloads Printer Memory

September 16, 2009
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Printing four pages on one page (like PDFs or PowerPoints), called 4-up, overloads printer memory, and the job won't print.

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Annex 1 – Workstations and time-limits

September 16, 2009
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I’m always forgetting this, so I thought I would post a reminder. Most of the info is meant for library staff and not for public. 1.  PC Workstations – 2 hour limit, but you can continue to renew your reservation. 2.  Research Workstations – 2 hour limit.  No renewals. 3.  Express Workstations – 15...

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Women and Social Movements in the U.S. — LogIn Problem

September 16, 2009
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The problem has been resolved in Find Articles and DBs, but not in the OPAC. /TL The Alexander Street Press login screen, not the PIN login,  displays when the database name is clicked.  The problem has been reported to libweb@sfsu.edu.

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Students with Expired "Patron Privileges"

September 16, 2009
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There have been more than the usual number of patrons contacting us because their “patron privileges” have expired.  This may be due to a problem with a “production file” Ed Liddle received from the Registrar’s office.  They are working to correct this but, in the meantime, the standard procedure is to direct students to...

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Combined schedule for service desk?

September 15, 2009
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What do you think about combining the schedules for the service desk to see the  Ref, IM, Info Point and Student schedules on one page? Take a look at the Beta Schedule to see how this could look.

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Another wireless outage

September 15, 2009
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On Wednesday, September 16th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing an operating system update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211...

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ILLiad Upgrade 9/11/09

September 10, 2009
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Henok will be upgrading ILLiad on Friday 9/11/09. ILLiad will be down starting at 7am and may not be back up until 3pm. This is a software only upgrade and will have the most impact on DDS staff.  From the user point of view, the changes will be minimal. While ILLiad is down for...

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Wireless Upgrade 9/9/09

September 1, 2009
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On Wednesday, September 9th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing a security update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211 and...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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