Waiting for a Check for Full Text button? Trying to use the Electronic Journal List. This is what you get: Network Timeout: The server at sfx.calstate.edu is taking too long to respond.
I was outside on a mobile call and I accidentally leaned against the wheel chair accessibility button next to the door on Annex II and I was able to get in by pulling the door to the right(if you stand facing the entry door to Annex II). I checked to see if the door...
Recently a patron emailed libref with a problem opening JSTOR docs. She had the most recent version of Acrobat. Turned out that the following tips worked. 1. To work around this problem, right click on the PDF link and open in new window, then right click and save the actual PDF to your computer....
The closest mailbox to the Library Annex is located on Font Blvd. To reach it you must turn left onto Lake Merced Blvd, walk two blocks and turn left onto Font Blvd. The box is about halfway up the block. It does not have pickup times listed but it is regularly picked up. Two...
This may take some time to getting used to, but whenever you select the ‘home’ icon from any Annex 1 Reference workstation, two windows open – Library Home Page and the “Library Services Points” page. This can be a bit disorienting, as you’re trying to either get back to a page you’ve worked from...
Everyone: If a patron logs into a Guest workstation , closes the window (or account), then moves to another workstation – there is a slight delay in clearing their account. The 2nd workstation may display the message “Reserved – 1:45pm” when they enter their account info. The user will also be blocked from their...
Students having reporting problems accessing the internet through the wireless network in Annex-I. This appears to be a larger issue connected with IP addressing on the network. The problem has been reported to DOiT. I will post updates as I know more.
Are you getting asked whether patrons can print from their own laptops in Annex I? If so, indicate how frequently the question has come up in the comments below. If you get this question in the future, can you ask the patron how he/she would feel if they were told they had to download...
If the VTS (Value Transfer Station) is out of order, contact Chris Novak, Tim Cabanag, or Holden Yeung. They are serving as the initial contact with the OneCard office for problems with the VTS stations. Also, place an ‘out of order’ sign on the station. Signs are located in the cabinet drawers, below the...
Yes, there is ONE pay phone on the mezzanine level of the Caesar Chavez Student Center. Also, library phones are not meant for public use. If a patron needs to make an emergency call, you can utilize some personal judgement. However, most emergencies should be handled by “Department of Public Safety” – adjacent to...
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