Annex I

PC Sign-On Problem Again

October 12, 2009
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The problem we were having recently with the Research Workstations — where patrons are told that their time has expired — is happening again, this time on the non-Research PCs.  The problem has been reported.

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The Skeleton behind the desk…..

October 12, 2009
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I saw the skeleton behind the desk last night, and students are asking about a skeleton they need to view for a class. Is this indeed the skeleton for the class or are we preparing for Halloween?

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Campus phone problems

October 12, 2009
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The Division of Information Technology is currently working to resolve on-campus telephone issues: * slow response to obtain dial tone or answer calls * slow response for voicemail to pick-up * slow response for speaker phone pick-up

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My IT Lab working on all PCs

October 8, 2009
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Kim has finished updating My IT Lab so that it is working on all PCs in Annex I

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Requests for film via our "digital collections"

October 7, 2009
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I have received a handful of requests from students for a film (I believe the title is “China From the Inside”) that their professor, Zoe Clayson, is advising them (via iLearn) is available by “logging into the Library’s digital collections”. This film is not available in FOD. It is available only through AT. Please...

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Inside SFSU webmail down due to server problem

October 7, 2009
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For those of you who are unable to access your InsideSFSU webmail: I reported the problem to DOIT, who told me they believe it is related to one of our servers being down. They’re working on the problem.

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Research Workstations – A bit of a bug…

October 6, 2009
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We seem to be having problems with logging into the Research Workstations. A number of times today (and yesterday) patrons cannot log into a Research workstation, even though they haven’t utilized any of their reservation time. The PC workstations seem to be working ok, for now. The problem has been reported.

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Shuttle not running today?

October 6, 2009
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The shuttle may not be running today. Another librarian who normally takes the shuttle from 19th was told by her driver that it’s not running today. I tried to contact Parking & Transportation to confirm this, but they are closed today to deal with PGA issues.

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Big Golf Tournament and Library Parking

October 5, 2009
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The PGA Golf Tour will be held at Harding Park (across the street from Library Annex I) on October 6-11, 2009.  San Francisco State University will provide some reserved parking spaces for the attendees in Lots 20 and 25.  In an effort to maintain parking spaces for the campus community during this large and...

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LEXUS/NEXuS PROBLEM

October 2, 2009
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A student had a problem with the database Lexus/Nexus with no search result coming up. Make sure the student is using Firefox browser instead of Internet Explorer, that should solve the problem.

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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