Blog Archives

2009-2010 SFSU Bulletin (print)

October 19, 2009
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We haven’t received print copies of the latest bulletin for SFSU. Rita is looking into getting copies for Annex 1. For now, please the check the online version from the SFSU page.

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Link+ Books and Security Gates

October 16, 2009
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We’ve noticed many Link+ books are setting off the security gate alarms in Annex 1- especially books sent from San Francisco Public Library. We contacted Ed Liddle and he will remind his staff to de-sensitize all Link+ books before circulating them from HSS.   Please let me know if the problem continues

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Research Workstations – A bit of a bug…

October 6, 2009
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We seem to be having problems with logging into the Research Workstations. A number of times today (and yesterday) patrons cannot log into a Research workstation, even though they haven’t utilized any of their reservation time. The PC workstations seem to be working ok, for now. The problem has been reported.

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Patrons who forget their University ID number

October 2, 2009
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If a patron wants to access a workstation in Annex 1 but they’ve forgotten their University ID number, be sure to ask for a PHOTO ID – usually a driver’s license or passport. The “Circulation Desk” functions has University ID information, but this is CONFIDENTIAL info. If they’re unable to provide a photo ID,...

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Library Services Point Page vs Library Home Page

September 23, 2009
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This may take some time to getting used to, but whenever you select the ‘home’ icon from any Annex 1 Reference workstation, two windows open – Library Home Page and the “Library Services Points” page. This can be a bit disorienting, as you’re trying to either get back to a page you’ve worked from...

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Annex 1 'Guest Workstation' message- "Reserved – 1:45pm"

September 21, 2009
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Everyone: If a patron logs into a Guest workstation , closes the window (or account), then moves to another workstation – there is a slight delay in clearing their account.  The 2nd workstation may display the message “Reserved – 1:45pm” when they enter their account info.  The user will also be blocked from their...

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New Procedures! – VTS machine

September 18, 2009
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If the VTS (Value Transfer Station) is out of order, contact Chris Novak, Tim Cabanag, or Holden Yeung.  They are serving as the initial contact with the OneCard office for problems with the VTS stations.  Also, place an ‘out of order’ sign on the station.  Signs are located in the cabinet drawers, below the...

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Pay Phones!

September 16, 2009
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Yes, there is ONE pay phone on the mezzanine level of the Caesar Chavez Student Center. Also, library phones are not meant for public use.  If a patron needs to make an emergency call, you can utilize some personal judgement.  However, most emergencies should be handled by “Department of Public Safety” – adjacent to...

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Annex 1 – Workstations and time-limits

September 16, 2009
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I’m always forgetting this, so I thought I would post a reminder. Most of the info is meant for library staff and not for public. 1.  PC Workstations – 2 hour limit, but you can continue to renew your reservation. 2.  Research Workstations – 2 hour limit.  No renewals. 3.  Express Workstations – 15...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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