If a patron wants to access a workstation in Annex 1 but they’ve forgotten their University ID number, be sure to ask for a PHOTO ID – usually a driver’s license or passport. The “Circulation Desk” functions has University ID information, but this is CONFIDENTIAL info. If they’re unable to provide a photo ID,...

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This may take some time to getting used to, but whenever you select the ‘home’ icon from any Annex 1 Reference workstation, two windows open – Library Home Page and the “Library Services Points” page. This can be a bit disorienting, as you’re trying to either get back to a page you’ve worked from...

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Everyone: If a patron logs into a Guest workstation , closes the window (or account), then moves to another workstation – there is a slight delay in clearing their account.  The 2nd workstation may display the message “Reserved – 1:45pm” when they enter their account info.  The user will also be blocked from their...

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If the VTS (Value Transfer Station) is out of order, contact Chris Novak, Tim Cabanag, or Holden Yeung.  They are serving as the initial contact with the OneCard office for problems with the VTS stations.  Also, place an ‘out of order’ sign on the station.  Signs are located in the cabinet drawers, below the...

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Yes, there is ONE pay phone on the mezzanine level of the Caesar Chavez Student Center. Also, library phones are not meant for public use.  If a patron needs to make an emergency call, you can utilize some personal judgement.  However, most emergencies should be handled by “Department of Public Safety” – adjacent to...

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I’m always forgetting this, so I thought I would post a reminder. Most of the info is meant for library staff and not for public. 1.  PC Workstations – 2 hour limit, but you can continue to renew your reservation. 2.  Research Workstations – 2 hour limit.  No renewals. 3.  Express Workstations – 15...

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