Blog Archives

Friday/ August 13 / No SA till 1pm

August 13, 2010
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Everyone: We won’t have a Student Assistant till 1pm today, Friday.

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Thursday (Aug 12) – No Student Assistant till 12 (maybe)

August 12, 2010
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We may not have a Student Assistant in Annex 1 till 12pm. No one has shown up.

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Wednesday Morning/ August 11/ No Student Assistant

August 11, 2010
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Everyone: We won’t have a Student Assistant till 12:00pm today. Holden will be available for backup assistance.

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No Student Assistant till 1pm / Friday, August 6th

August 6, 2010
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Everyone: No Student Assistant coverage in Annex 1 till 1pm. Info Point people – please answer the Reference Desk phone, if it rings.  Thank you! tki

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Statistics Form – Do Not Record Check-In/ Out Transactions

August 4, 2010
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Everyone: With the new “Service Desk Statistics” form, you DO NOT need to record transactions where you check-in/ out periodicals, books, headphones, etc.  This information is generated from the Circulation module and documented in the Chancellor’s Report.  However, if a patron is returning an item and asks about library policies, library information, etc, please...

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Service Desk Statistics – New Form And Reminder

August 3, 2010
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Jeff Rosen has revised the ‘Statistics Sheets’ and simplified the numerous categories. It is extremely important that you record every transaction during open hours of Annex 1. Decisions regarding open hours and staffing are being influenced by the information collected from the sheets. Don’t forget to record all phone calls, too! Thanks!

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Revised! Annex 1 Desk Schedule!

July 23, 2010
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Everyone: Loan Tran and I have worked on combining the various desk schedules in Annex 1 into one ‘coherent’ hour-by- hour schedule. The schedule reflects the Reference Desk, Info Point, Student Assistant (including Systems staff members), and Library Guard schedules. The weekly schedule will be posted behind the Annex 1/ Reference Desk divider on...

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Wednesday (7-21-10) – No Library Guard During Day

July 20, 2010
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Jeff O’Connor (our library guard coordinator) is taking a family emergency day-off. There will be no library guard during the day (Wednesday) in Annex 1. If you need assistance, contact “Department of Public Safety.”

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Info Point – If you're scheduled and you can't make your hour!! (including vacation)

July 15, 2010
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As everyone knows, we’ve reduced our staffing in Annex 1. This means that its extremely important that you inform Loan and myself if you’re unable to make your Info Point hour. Whether you have vacation plans, sick, or arriving late to Annex 1, etc., email/ phone us and let us know what’s going on. ...

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Headphones At Service Desk Areas / Annex 1

July 8, 2010
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This is a reminder that we’re asking all personnel working at service desk areas (Reference Desk/ Info Point/ Student Assistant Desk Area) to refrain from using headphones. Using headphones limits our availability to assist patrons and co-workers. Thank you!

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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