Recently a patron emailed libref with a problem opening JSTOR docs. She had the most recent version of Acrobat. Turned out that the following tips worked. 1. To work around this problem, right click on the PDF link and open in new window, then right click and save the actual PDF to your computer....
According to Jessica from the Chancellor’s Office: Proquest products will not be available for 12 hours beginning September 26th at 7PM. For more information, please see breaking news on the SFX/Metalib wiki: http://library.calstate.edu/sfx/SFX_News#BREAKING_NEWS.2FUPDATES http://library.calstate.edu/sfx/Metalib_News
Are you getting asked whether patrons can print from their own laptops in Annex I? If so, indicate how frequently the question has come up in the comments below. If you get this question in the future, can you ask the patron how he/she would feel if they were told they had to download...
We started having problems accessing Safari Tech Books online earlier today. Users couldn’t get past a screen offering a choice between Personal and Library access; if they clicked the library access option, nothing happened. Proquest is now reporting that the problems have been resolved.
What do you think about combining the schedules for the service desk to see the Ref, IM, Info Point and Student schedules on one page? Take a look at the Beta Schedule to see how this could look.
On Wednesday, September 16th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing an operating system update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211...
Login in the upper right corner. Click “Write” in the upper right corner to begin writing a new post. On the top line enter your “headline,” and in the space below enter the text of your post. You can “Preview” or go ahead and “Publish” which will make the post live on the LSP...
The Circulation Procedures and Technical Survival Guide binders in the drawer at the check-out station contain regularly updated instructions for things you need to know how to do while working at the Service Point in Annex I.
Print volume in Annex I is extremely high and the printers quickly run out of paper. You should check the paper level in the printers once an hour when we are busy. Paper is under the low scanner counter at the far end of the service counter.
Henok will be upgrading ILLiad on Friday 9/11/09. ILLiad will be down starting at 7am and may not be back up until 3pm. This is a software only upgrade and will have the most impact on DDS staff. From the user point of view, the changes will be minimal. While ILLiad is down for...
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