Blog Archives

Ebscohost DBs not available

November 6, 2009
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We cannot currently access Ebscohost databases. The problem appears to be on Ebsco’s end. According to their support page: “We have received reports of intermittent access issues from some of our customers, and are currently focusing our efforts on an immediate resolution. If you are affected by this, please log out and log in...

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Afterhours Emergency Contacts

November 5, 2009
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If there is a technology emergency in Annex I evenings or weekends check the red Emergency Manual for the appropriate number to call depending on the nature of the emergency. An emergency would be something like: the OPAC, eRes, Website, Sign-on or Printing is not working. This is a representative, but not necessarily complete,...

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LexisNexis Products Unavailable 10/31-11/1

October 27, 2009
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All LexisNexis online products will be unavailable during a scheduled maintenance outage related to the end of Daylight Savings Time.  Products affected include LexisNexis Academic, Congressional, and Statistical. LexisNexis online products will be unavailable to users from October 31, 9:00 p.m. through November 01, 2009, 5:00 a.m. Eastern Time.

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Campus phone problems

October 12, 2009
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The Division of Information Technology is currently working to resolve on-campus telephone issues: * slow response to obtain dial tone or answer calls * slow response for voicemail to pick-up * slow response for speaker phone pick-up

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My IT Lab working on all PCs

October 8, 2009
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Kim has finished updating My IT Lab so that it is working on all PCs in Annex I

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My IT Lab Issue

October 2, 2009
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Here’s the update on My IT Lab availability. It’s working on PC1-20 and, Kim has confirmed, on all of the Research Computers. Can someone confirm this? Tim and Kim think they’ll have it working on the remaining PCs soon.

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SFX Back UP

September 30, 2009
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SFX is apparently back up. “Access to all the CSU servers has been reestablished.” But given the recent issues accessing SFX I wouldn’t be surprised if SFX availability continues to be spotty.

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More EBSCO Problems

September 29, 2009
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EBSCO is down again. Links from SFX and to the native search interface are not available. The EBSCO z39.50 server searches from Metalib/Xerxes are working fine.

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EBSCO DBs Back Up.

September 28, 2009
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Access to EBSCO’s native search interface is reportedly back up and running.

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Some EBSCO DBs are down

September 28, 2009
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We have reports that several of the EBSCO databases and still down after this weekend’s upgrade and that EBSCO is working to reestablish access to their databases.

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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