Students frequently call, IM or come into the Annex asking for materials that their instructor has put “On Reserve.” Students may be using the term “reserve” to refer several types of materials: hardcopy reserves (printed articles or books), electronic reserves, materials in iLearn, and/or books they’ve requested from our catalog or from LINK+. Folks...
The Express Stations have a new look on the login screen but can still be accessed by anyone (any set of characters, not will initiate a 15 minute session) for 15 minute sessions which can be renewed indefinitely. We’re seeing a fair number of students who are enrolled for Fall but do not yet...
Text messaging service is down today and we are hoping to have it back up by Saturday or Monday at the latest. If you get a phone call inquiring about it, please tell the patron we are aware of the problem and working on it. Thanks.
Students have been coming in requesting help with their business class assignment that has them looking up ratios and averages for specific industries. The book they need is in Annex 1 Reference area and is called Industry Norms and Key Business Ratios HF 5681 R25 I52. They need to match their assigned company to...
Some CEL students are contacting us saying they are getting a message indicating their library privileges have expired. Distribution Services in HSS 102 updates records weekly but students who want to fix the situation immediately may go to HSS 102 to clear it up.
The Library’s new “Text the Library” service starts today. Users can now send a text message to 415-933-0385 to ask us simple research or information-related questions. If users experience problems they can send email to Jeff Rosen at jrosen@sfsu.edu or call the Research Assistance Desk at 338-1974. Thanks!
Thanks very much to Matt Blevin, Thom Iwatsubo and others for helping to clean Annex I. Ping is on vacation and apparently housekeeping does not have anyone to replace her. Thanks again! – Jeff
The Modern Language Association (MLA) database appears to be back up and running. – Jeff
Several students have recently complained that they didn’t notice the logoff warnings on the computers when their time was about to run out. All computer workstations (except the Macs) now have 3 warnings before the time runs out. Tim has changed the Research Workstations and Information Commons workstations to have warnings at 15, 10...
There have been more than the usual number of patrons contacting us because their “patron privileges” have expired. This may be due to a problem with a “production file” Ed Liddle received from the Registrar’s office. They are working to correct this but, in the meantime, the standard procedure is to direct students to...
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