Blog Archives

Patron Record problems: Grad students not enrolled

February 10, 2012
By

We’ve had a lot of patron record problems at the Annex. Just a reminder that if patrons are saying library privileges have expired, it’s quite likely that they are grad students working on their thesis or project but not enrolled in classes. They need to have their advisor or Dept Chair send an email...

Read more »

Financial Ratios Assignment

November 29, 2011
By

Folks, The business students are coming in once again, asking about financial ratios and SIC/NAICS codes. Gina reminds us that there should be three different ratio sources around HF 5681 in the Annex: Industry Norms and Key Business Ratios, RMA Annual Statement Studies, and Troy’s Almanac of Business & Financial ratios. Not all include...

Read more »

Wireless Problems Should be Solved Now

October 27, 2011
By

DoIT has increased the maximum number of connections per wireless access point to 200 as of around 1pm this afternoon. Please let Thoreau Lovell  know if you continue to get complaints from users that they can’t connect to or are getting disconnected from the wifi network.

Read more »

iLearn Experiencing Downtime and Delays

August 24, 2011
By

iLearn is currently experiencing momentary disruption. Academic Technology working on resolving the issue and hope to have iLearn back up soon.

Read more »

Welcome Days on Thursday!

August 17, 2011
By

Thursday is Welcome Days and the Library Annex 1 is listed as an “Open House” on the University web page. http://www.sfsu.edu/~welcome/openhouse.html Research Computers number 1-16 will be set up all day for visitors to use without providing a login or password. Our current tri-fold pamphlet is available at the Info Desk. Please be aware...

Read more »

NetLibrary (now Ebsco), Firefox and eBooks

July 26, 2011
By

Folks, Many of you may have noticed that NetLibrary was purchased by Ebsco and all of our former NetLibrary eBooks are now linking from the opac into an interface that looks almost identical to Ebsco’s article database interface. Users must now click one additional time on “eBook full text” after arriving on the Ebsco...

Read more »

New Student Access – Reminder

July 25, 2011
By

New students who have paid their fees but have not yet received their OneCard may bring proof of current registration (paid Bursars receipt, fall class schedule) to HSS 102  and library staff can create a patron record. After that the new student should be able to establish their own PIN number and get remote...

Read more »

OPAC Records not Displaying Availability or “Request” Button

June 10, 2011
By

I noted this problem earlier this week but it seems it’s more widespread than previously thought. Manon Williams says that some OPAC records are not displaying availability information or the “Request” button. It seems to be happening with newer versions of web browsers.  We’re adding the following message to the initial OPAC search screen:...

Read more »

Instant Message Service Restored

June 6, 2011
By

LibraryH3lp, our IM provider was still involved in a scheduled weekend upgrade but it appears to be working now through Pidgin (or PC’s) and Adium (for Macs). If you use the Webchat version you’ll notice that it looks a bit different but does work properly. Also, you may notice in the queue a user...

Read more »

Financial Ratio Questions

April 21, 2011
By

Folks, The business students are coming in asking about financial ratios and SIC/NAICS codes. Gina reminds us that there should be three different ratio sources around HF 5681 in the Annex:  Industry Norms and Key Business Ratios, RMA Annual Statement Studies, and Troy’s Almanac of Business & Financial ratios.    Not all include all SIC/NAICS...

Read more »

Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

Read more »

Add Value – Card Differences

By

Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

Read more »

OASIS and graduation

By

Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

Read more »

OneCard website & credit card value add feature

By

Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

Read more »