Blog Archives

Resetting PIN problems with E-MAIL message and forwarding

September 20, 2010
By

It has come to my attention that users who try to reset their PIN and have their sfsu e-mail forwarded are NOT receiving the instructions via that e-mail message. I just called Distribution Services and they are not certain what the problem is, and they can’t reset PINS over the phone, only in person....

Read more »

Software request for Autocad?

September 10, 2010
By

Design student was just here asking about Autocad software that she apparently needs to use for her class. I didn’t see it on the list of software that we offer, so I said I’d ask. Is there any potential for adding this software to our current suite? Thank you.

Read more »

How do I clear my cache? I.E. book requesting trouble shoot browsers/MAC

September 10, 2010
By

Hi  I was helping a patron (on  an IM Session)  with a book request problem yesterday involving not being able to see the full book request form on a MAC.   Patron was using Safari, and with some troubleshooting assistance from Thoreau, it appeared to be a problem on the patron’s end.   Clearing the cache...

Read more »

THE STAPLER GRAVEYARD and STAPLER EMERGENCY

May 13, 2010
By

Stapler breakdown.

Read more »

INNOPAC MILLENIUM DOWN?

May 13, 2010
By

We keep getting a strange message when we try to use the Circulation mode in Millennium. BIBTEMP FILE IS FULL CALL INNOVATIVE NOW. We are unable to process anything and the message just keeps repeating when we try.

Read more »

Adam out Sick?

May 6, 2010
By

I don’t know who to ask to please inform the night shift librarians when the guard calls in sick. It is now 8:50 PM the Annex is packed and I just found out that we have no security guard. The student CSO is here, but it would have been nice to know we had...

Read more »

Problems with remote access Thursday night

April 15, 2010
By

I don’t know what is happening tonight, but I’ve been getting a lot of phone queries regarding 404 messages patrons keep getting when trying to access FULL TEXT remotely. I am pulling up the full text fine here in the library. Anyone know what the matter might be? Working with patrons live online gives...

Read more »

SMOKING CRACKDOWN-Citations will be given

March 16, 2010
By

Just got back from the Academic Senate Meeting where it was announced that campus police will begin to cite those who smoke cigarettes outside the designated smoking areas. From now until mid-April those involved with the no smoking campaign will be making those designated smoking areas more visible and less confusing. Let’s see how...

Read more »

MEDIA LENDING PROJECT VIA LINK+

March 10, 2010
By

Did you notice that there is a Media Lending Project happening right now via Link+? See more info: http://csul.iii.com/screens/media_pilot_info.html Media items (e.g. DVDs, CDs, audio books, etc.) listed as “available” in the Link+ union catalog may be borrowed by patrons whose home libraries have chosen to participate in this pilot project. Participating Libraries Alliant...

Read more »

BECA 300 Room Mixup Burk Hall 210 NOT Library 426A

February 2, 2010
By

Hi everyone For some reason one of my BECA Prof’s posted Library 426A for the class meeting spot today. It has been corrected on the syllabus and via ILEARN, but there may be some who are completely bewildered. The class will meet today, Tuesday, beginning at 2:10 over in Burk Hall 210. Thank you.

Read more »

Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

Read more »

Add Value – Card Differences

By

Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

Read more »

OASIS and graduation

By

Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

Read more »

OneCard website & credit card value add feature

By

Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

Read more »