Referrals – Some Corrections!

December 13, 2013
By

Everyone:
There have been a few referrals within the last week that were incorrect.

1. Library or Campus Events – A patron was trying to find a campus/ library event  and was referred to the Library Administration Office for assistance.   This wasn’t a correct referral. Your best option is to send them to the “Research Assistance” desk OR use the IM (Instant Messaging) service for help.

2. IIliad Assistance – If a patron needs assistance with their IIliad request (i.e. they haven’t received their requested document), contact Shawn Heiser by phone (338-1744) OR email (heiser@sfsu.edu). There isn’t a ‘public’ service desk for DDS or IIliad requests.  (Do not send them to “Digitization Services”.)

3.  Microfilm requests – Please email a request to:  mfilm@sfsu.edu.  We have the SF Chronicle reels on the 3rd floor, but all other microfilm requests go to this email address.

Thanks!

Thomas

One Response to Referrals – Some Corrections!

  1. Thomas on December 13, 2013 at 3:14 pm

    Tips for finding library/ campus events! Search our library page for library events (Go to: Library Home page > Quick Links> Reserve A Room>Browse>Browse Events) AND the SFSU Home page (“Calendar” link – top of page) for daily/ weekly events.

    Thomas

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