Service Desk Guide

April 17, 2012
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We now have binders at Study Commons, Research Commons and Third Floor Service Desk that say “Leonard Library Service Desk Guide.”  These are primarily for student assistants to consult but also include laptop checkout procedures (mostly needed when librarians need to check out a laptop).   Included for now are:

- Research/Study Commons checklist (for student assistants)
- Floor by floor guide to Library services and areas
- Guide to Academic Technology services
- Student Assistant Orientation handout
- Laptop Checkout Procedures (at Research Commons only)

I’ve got the originals to these so if there are changes, please forward them to me so I can make the changes consistently at every service point.    Thanks!

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