Reserves Book List Problem

August 22, 2011
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If you hear from faculty members complaining about that their reserve book list not being processed, please refer them to Reserves as you would usually do.  I wanted to alert you to a technical problem, however, that may result in more complaints than usual.  The web form used to request Library books for reserve is not working properly and these list have not been getting to Reserves.   As a newly discovered problem, there’s no way to know how many lists were submitted in the past several days.   Library IT is working on the problem. DoIT Helpdesk has been notified. — LaVonne/Thoreau

One Response to Reserves Book List Problem

  1. Manon on August 23, 2011 at 8:50 pm

    There is a workaround in place that will allow requests to go through now. However, we have no way of knowing how many requests may have been lost before the workaround was in place.

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