Monthly Archives: March 2011

OneCard Refund Request Form

March 30, 2011
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When users report that they have lost money in the VTS machine those working at service desks may give them a copy of the “SFSU Onecard Credit Request” form which are located in the group of file folders directly behind the Reference Desk. At the bottom right is an area for us to fill...

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TKI – Out till April 7th

March 29, 2011
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Everyone: I will be out of the office until April 7th.  For Info Desk scheduling, contact Loan Tran – loantr@sfsu.edu.  For Annex 1 issues, please contact Jeff Rosen – jrosen@sfsu.edu.  For Systems issues, contact Chris Novak – cnovak@sfsu.edu.   thomas iwatsubo

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Annex 1 Workstations – Limited Availability

March 29, 2011
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Everyone: Just found out that many of the workstations in Annex 1 will be unavailable, due to a software update. (The workstations will indicate they’re reserved for a class.) For now, the workstations in the Instructional Area and workstations near the Adaptive Workstations will be available for the public.

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College of Extended Learning (CEL) Patrons

March 23, 2011
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We get questions from time to time about patron records (mostly setting up PINs) for non-standard students, including College of Extended Learning students. Their records should be automatically entered into the patron database according to Circulation. Ed Liddle takes an automatic batch beginning a couple weeks before the term starts, which includes all regular...

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New Announcements And Reminders!

March 17, 2011
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Special Borrowers Cards - Visiting faculty from other universities will often request a “Special Borrowers” card to check-out library books and use our Research/ Extended workstations.  Registration is handled in HSS 102, as the ‘Special Borrower’ is assigned a temporary bar code to their ID.  This is done in HSS 102 – not Annex...

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PDF Printing Problems/ Signage and Help!

March 14, 2011
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Everyone: I revised the Library’s Printing Page to include updated pricing info, locations, and a link to the step-by-step “PDF Printing Problems” document. You can find this page by searching “Printing” from the Library Home Page . (Thanks to Manon for updating this page!) Also, Paul Jackson posted an info sheet by the network...

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Illiad Procedures Reminder

March 9, 2011
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Just a reminder that when items are ordered through Illiad users will normally view those documents from within their Illiad account. Only in rare cases will documents be sent directly to the account of the user. The procedure is: Log into Illiad, look under “View” and click on “Electronically Received Articles.”  If a user...

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Tips For Searching For That “Specific” Book!

March 1, 2011
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I wanted to share some searching tips to help you find that ‘specific’ book.  This is primarily for Info Point People and Student Assistants, but there may be some helpful reminders and surprises! Start With The Library Catalog – Students often have abbreviated or incomplete citation information.  Try and work with the student to...

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Ready Reference Items/ Annex 1 / Review

March 1, 2011
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Everyone: Linda Bowles-Adarkwa, Jeff Rosen, and I were reviewing the Reference materials that we maintain behind the Annex 1 desk area. We’re in agreement the items are underused and would better serve our patrons by making them available in the GP/ Reference stack areas. We’re recommending that we keep the most current SFSU budget...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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