OneCard Refund Request Form

When users report that they have lost money in the VTS machine those working at service desks may give them a copy of the “SFSU Onecard Credit Request” form which are located in the group of file folders directly behind the Reference Desk.

At the bottom right is an area for us to fill out which states “For Use of Originating Department Only.” Fill in the blanks for Amount (whatever the user reports), Date/Time, Location (Library Annex I), and print and sign your name.   OneCard will verify the amount of the loss from their records; we are only acknowledging that someone is reporting a loss.

Thanks!