Monthly Archives: September 2010

Thursday/ Sept. 16th

September 16, 2010
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We won’t have a Student Assistant from 9:30am to 12pm in Annex 1. Holden, Chris, Thomas, and Loan will be available if you need assistance. tki

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Important: Innovative Down/ Friday Morning (9/17/2010)!

September 15, 2010
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Innovative server needs to replaced on Friday morning, so there will be major disruptions to service for in-house and remote access users.   Access to databases from remote sites will be unavailable during this period.  There will be no check-in/ out of periodicals, books, etc.  Users will not be able to request books or...

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Hard Copy Reserves – Referrals

September 14, 2010
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Everyone! If you’re working in Annex 1 and a student asks for a ‘hard copy’ reserve item, please check the online record before sending them to HSS 102. Oftentimes, there may be a single copy that is checked out. We don’t want to be sending students to HSS site when the Reserve material is...

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Software request for Autocad?

September 10, 2010
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Design student was just here asking about Autocad software that she apparently needs to use for her class. I didn’t see it on the list of software that we offer, so I said I’d ask. Is there any potential for adding this software to our current suite? Thank you.

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How do I clear my cache? I.E. book requesting trouble shoot browsers/MAC

September 10, 2010
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Hi  I was helping a patron (on  an IM Session)  with a book request problem yesterday involving not being able to see the full book request form on a MAC.   Patron was using Safari, and with some troubleshooting assistance from Thoreau, it appeared to be a problem on the patron’s end.   Clearing the cache...

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Microform/Fiche Requests from the Library Catalog!

September 8, 2010
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Important Reminder! If a student is requesting a journal in microfilm/ microfiche format from the old library, they will see a ‘request item’ button beneath the “Status / Available” field. If they initiate a request from ‘request item’, they will eventually get a message saying “No Requestable Items Are Available”. HOWEVER, what they need...

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Student Assistants – Network Printers

September 7, 2010
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The network printers often require hourly maintenance in terms of stocking them with paper. Some print jobs are large and may use an entire ream of paper. Please remember to check all printers (MAC and 6 PC printers) on a regular basis. Thanks!

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MPA Students, Books and ILLiad

September 3, 2010
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MPA students should request books from our library through ILLIAD.

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Articles and DBs – Update

September 3, 2010
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Articles & Databases is back to normal. 1:45 pm 9/3/10 Articles & DBs has been unavailable this morning due to problems with the Xerxes server in Long Beach. I’ve taken out some of the Xerxes code and Articles & DBs is now available. The screens will look a little different until I can restore...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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