Monthly Archives: September 2010

Book Requests and Library Account/PIN

September 30, 2010
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When its ‘working’, patrons can request a book from the LRS (Library Retrieval System) and enter their name, university ID number, and PIN account.  Patrons can view their Library Account and display what books they’ve requested, along with library items checked out to their name, and books for pick-up. Unfortunately, this feature (library books...

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Millennium Upgrade Complete

September 30, 2010
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Millennium was successfully upgraded to release 2009b at around 8am this morning. All services should be back to normal.

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Millennium and related services down Thursday Morning

September 28, 2010
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This Thursday, September 30th, beginning at 7am, Millenniun and all related services will be unavailable while we upgrade to version 2009B. The downtime may last until 12 noon, but there is a good chance that services will resume before that. During the outage, the following will be unavailable: Library staff & faculty use of...

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Requesting Books is Fixed

September 23, 2010
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All should be well again. Let me know if it isn’t!

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Requesting Books is Broken!

September 23, 2010
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Innovative made a change to our configuration that temporarily is making it impossible to request items in the LRS. I’ve contacted them and expect they will resolve this problem ASAP.

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PC Reservation Problems – Update

September 22, 2010
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We continue to have frequent problems with PC Reservation, which is our Sign On system. The computers are loosing their connection to the console which results in the students not being able to sign on. Sometimes this happens to just a few computers, sometimes to all of them. If you notice this problem during...

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Annex 1 – We're not 24 hour library for everyone!

September 20, 2010
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Just a reminder – If you’re working the desk or providing assistance from the phone, please avoid calling Annex 1 as a site that’s open 24 hours. We’re open 24 hours ONLY for currently enrolled students at SFSU. All other students/ patrons are limited to using Annex 1 from 8am to midnight!

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Resetting PIN problems with E-MAIL message and forwarding

September 20, 2010
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It has come to my attention that users who try to reset their PIN and have their sfsu e-mail forwarded are NOT receiving the instructions via that e-mail message. I just called Distribution Services and they are not certain what the problem is, and they can’t reset PINS over the phone, only in person....

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Library Catalog is Back Up

September 17, 2010
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We were able to finish the hardware swap of the Innovative Server earlier than expected. All services are back up and available.

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PC Res Turned off Tonight

September 16, 2010
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When the computers reboot this morning at 4am, PC Reservation will be disabled. This will turn all the PCs into unlimited use computers, including the Guest and Express stations. We are doing this to minimize the impact in Annex I of shutting down the Innovative server which is scheduled for 8am-12pm tomorrow. This also...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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