When its ‘working’, patrons can request a book from the LRS (Library Retrieval System) and enter their name, university ID number, and PIN account. Patrons can view their Library Account and display what books they’ve requested, along with library items checked out to their name, and books for pick-up. Unfortunately, this feature (library books...
Millennium was successfully upgraded to release 2009b at around 8am this morning. All services should be back to normal.
This Thursday, September 30th, beginning at 7am, Millenniun and all related services will be unavailable while we upgrade to version 2009B. The downtime may last until 12 noon, but there is a good chance that services will resume before that. During the outage, the following will be unavailable: Library staff & faculty use of...
All should be well again. Let me know if it isn’t!
Innovative made a change to our configuration that temporarily is making it impossible to request items in the LRS. I’ve contacted them and expect they will resolve this problem ASAP.
We continue to have frequent problems with PC Reservation, which is our Sign On system. The computers are loosing their connection to the console which results in the students not being able to sign on. Sometimes this happens to just a few computers, sometimes to all of them. If you notice this problem during...
Just a reminder – If you’re working the desk or providing assistance from the phone, please avoid calling Annex 1 as a site that’s open 24 hours. We’re open 24 hours ONLY for currently enrolled students at SFSU. All other students/ patrons are limited to using Annex 1 from 8am to midnight!
It has come to my attention that users who try to reset their PIN and have their sfsu e-mail forwarded are NOT receiving the instructions via that e-mail message. I just called Distribution Services and they are not certain what the problem is, and they can’t reset PINS over the phone, only in person....
We were able to finish the hardware swap of the Innovative Server earlier than expected. All services are back up and available.
When the computers reboot this morning at 4am, PC Reservation will be disabled. This will turn all the PCs into unlimited use computers, including the Guest and Express stations. We are doing this to minimize the impact in Annex I of shutting down the Innovative server which is scheduled for 8am-12pm tomorrow. This also...
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