New LRS Issues/ Problems
Everyone!
1. If a student is requesting an item from the LRS AND using “Internet Explorer”, they need to use the button “Request Item” at the top of the page. (The ‘request item’ button from the “Status” section of the record is missing).
2. If they’re using ”Firefox” as a browser, they can request an item using the “Request Item” button below “Status” . HOWEVER, the software asks for ‘last name’ info ONLY – there is no authentication via a “Library Pin” number.
tki
admin
thoreau
jrosen
holden
lavonne
tki
gmcastro
chrism
cnovak
hspr
dominic
nallensw
kendrav
mira
dtong
stephenb
matt
security
rmonty
fgarza
jad43
ladarkwa
turitz
fielden
ninah
pjhoward
wangy
jvasche
charnly
hellman
emcquown
anazario
dsands
Anonymous:
August 24th, 2010 at 11:38 am
Also, ask users to only type the first 9 characters of their last name. Otherwise, the request will fail.
Manon:
August 24th, 2010 at 12:14 pm
This issue has been fixed. Please tell patrons to click the “Request Item” button below the Status of the item.