With the new “Service Desk Statistics” form, you DO NOT need to record transactions where you check-in/ out periodicals, books, headphones, etc. This information is generated from the Circulation module and documented in the Chancellor’s Report. However, if a patron is returning an item and asks about library policies, library information, etc, please record this transaction on the Statistics form.
Also, just a reminder. We DO NOT circulate Reference books and GP items from Annex 1 – only current periodicals!