Someone tried to buy a guest card this evening, and the card jammed in the machine (ie it wouldn’t fully come out). I’ve left a message with the One Card office asking them to send someone by. FYI, there are extra guest cards in the behind-the-baffle Systems desk — ask the Systems staff person...
The roster and schedule on the Library Service Points page are not loading. I’ve reported this to libweb.
A student turned in a flash drive on a key chain found in Research Computer #44. On the other end of this key chain was a SFSU 1501 key. If anyone has lost, or knows of anyone who has lost a 1501 key it is in the lost and found cabinet.
Access to Ebscohost DBs is working again.
We cannot currently access Ebscohost databases. The problem appears to be on Ebsco’s end. According to their support page: “We have received reports of intermittent access issues from some of our customers, and are currently focusing our efforts on an immediate resolution. If you are affected by this, please log out and log in...
It is around 6:20 PM and someone just set off the emergency exit door alarm. I can’t seem to find the key that shuts off the sound and relocks the door. I have looked in the cabinet of keys, but it does not appear to be in there? It shut off by itself, but...
If there is a technology emergency in Annex I evenings or weekends check the red Emergency Manual for the appropriate number to call depending on the nature of the emergency. An emergency would be something like: the OPAC, eRes, Website, Sign-on or Printing is not working. This is a representative, but not necessarily complete,...
If a patron is trying to copy single-sided originals and convert them to two-sided copies (or ‘double-sided’ copying), look for the ‘Heading” column and select ”1>2 Sided ” copying. NOT “2>1 Sided”. “1>2 Sided” copying assumes the user has a series of single-sided ORIGINALS that need to be copied as ’2 sided’ copies. The...
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