Monthly Archives: November 2009

VTS (right hand) out of order

November 8, 2009
By

Someone tried to buy a guest card this evening, and the card jammed in the machine (ie it wouldn’t fully come out).  I’ve left a message with the One Card office asking them to send someone by.  FYI, there are extra guest cards in the behind-the-baffle Systems desk — ask the Systems staff person...

Read more »

Roster & Schedule not loading

November 8, 2009
By

The roster and schedule on the Library Service Points page are not loading.  I’ve reported this to libweb.

Read more »

University Key found in computer

November 6, 2009
By

A student turned in a flash drive on a key chain found in Research Computer #44. On the other end of this key chain was a SFSU 1501 key. If anyone has lost, or knows of anyone who has lost a 1501 key it is in the lost and found cabinet.

Read more »

Ebsco DBs are back

November 6, 2009
By

Access to Ebscohost DBs is working again.

Read more »

Ebscohost DBs not available

November 6, 2009
By

We cannot currently access Ebscohost databases. The problem appears to be on Ebsco’s end. According to their support page: “We have received reports of intermittent access issues from some of our customers, and are currently focusing our efforts on an immediate resolution. If you are affected by this, please log out and log in...

Read more »

Emergency Exit door key?

November 5, 2009
By

It is around 6:20 PM and someone just set off the emergency exit door alarm. I can’t seem to find the key that shuts off the sound and relocks the door. I have looked in the cabinet of keys, but it does not appear to be in there? It shut off by itself, but...

Read more »

Afterhours Emergency Contacts

November 5, 2009
By

If there is a technology emergency in Annex I evenings or weekends check the red Emergency Manual for the appropriate number to call depending on the nature of the emergency. An emergency would be something like: the OPAC, eRes, Website, Sign-on or Printing is not working. This is a representative, but not necessarily complete,...

Read more »

Public Photocopiers in Annex 1/ Two-Sided Copying

November 4, 2009
By

If a patron is trying to copy single-sided originals and  convert them to two-sided copies (or ‘double-sided’ copying), look for the ‘Heading” column and select  ”1>2 Sided ” copying.  NOT “2>1 Sided”. “1>2 Sided” copying assumes the user has a series of single-sided ORIGINALS  that need to be copied as ’2 sided’ copies.  The...

Read more »

Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

Read more »

Add Value – Card Differences

By

Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

Read more »

OASIS and graduation

By

Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

Read more »

OneCard website & credit card value add feature

By

Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

Read more »