"I paid my overdue book fee, but I'm blocked from a workstation"

November 10, 2009

When a student pays his overdue fee in the Bursar’s office, they need to go to HSS 102 WITH THE RECEIPT to clear their patron record. Payment of an overdue fee doesn’t automatically unblock access to Research or PC workstations.

2 Responses to "I paid my overdue book fee, but I'm blocked from a workstation"

  1. Jeff Rosen on November 10, 2009 at 5:56 pm

    I asked Ed Liddle about this last week and here is his reply:

    When users pay their library fees (by check or money order) at the Distribution Counter (HSS) the fees and any library blocks are removed from the circulation system in real time (immediately).

    If they pay with a library Invoice at the Bursar’s Office (cash, check or money order) then the library fee is generally cleared from our circulation system the next business day when we receive the Daily Cashiers Report. However, many users bring their proof of payment (Cashier’s Receipt) back to the Distribution Counter and library staff clear the library fee/blocks immediately.

    If they pay online (Bursar’s Website with credit card) then the electronic payment is processed the next business day when we receive the Daily Cashier’s Report. Please keep in mind there are times when we do not receive a daily report from the Bursar’s Office and a few payments are delayed by a day.

  2. Veronica Mata on November 12, 2009 at 10:25 am

    It is important to remind users that their proof of payment must be taken to Distribution (HSS 102) and not the Annex. We do not have the permissions necessary to remove the fines and allow them access.

Leave a Reply

Your email address will not be published. Required fields are marked *


Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

Read more »

Add Value – Card Differences


Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

Read more »

OASIS and graduation


Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

Read more »

OneCard website & credit card value add feature


Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

Read more »