Patrons who forget their University ID number

October 2, 2009
By

If a patron wants to access a workstation in Annex 1 but they’ve forgotten their University ID number, be sure to ask for a PHOTO ID – usually a driver’s license or passport. The “Circulation Desk” functions has University ID information, but this is CONFIDENTIAL info. If they’re unable to provide a photo ID, we can’t help them retrieve their ID number.

3 Responses to Patrons who forget their University ID number

  1. tki on October 2, 2009 at 9:31 am

    Addendum:
    1. The MAC workstations do not require a University ID number (but this will change soon).

    2. The Express workstations are available for 15 minute increments. ID numbers aren’t authenticated – it can be any combination of letters/ numbers.

  2. Hesper on October 2, 2009 at 9:33 am

    Students can look up their SFSU ID number on this university web page:
    Look Up SFSU ID Using SSN & Birthday
    https://www.sfsu.edu/online/idlookup.htm

  3. tki on October 2, 2009 at 10:33 am

    Thanks, Hesper! One comment: Students can go to this link and enter their SSN and birthdate BUT we, as people working behind the desk, should not be accepting this info and performing this search for patrons. Send patron to an Express Workstation to retrieve this info.

Leave a Reply

Your email address will not be published. Required fields are marked *

Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

Read more »

Add Value – Card Differences

By

Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

Read more »

OASIS and graduation

By

Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

Read more »

OneCard website & credit card value add feature

By

Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

Read more »