Monthly Archives: September 2009

Problems accessing Safari Tech Books?

September 15, 2009
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We started having problems accessing Safari Tech Books online earlier today. Users couldn’t get past a screen offering a choice between Personal and Library access; if they clicked the library access option, nothing happened. Proquest is now reporting that the problems have been resolved.

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Combined schedule for service desk?

September 15, 2009
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What do you think about combining the schedules for the service desk to see the  Ref, IM, Info Point and Student schedules on one page? Take a look at the Beta Schedule to see how this could look.

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Another wireless outage

September 15, 2009
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On Wednesday, September 16th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing an operating system update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211...

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To Write a Post

September 11, 2009
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Login in the upper right corner. Click “Write” in the upper right corner to begin writing a new post. On the top line enter your “headline,” and in the space below enter the text of your post. You can “Preview”  or go ahead and “Publish” which will make the post live on the LSP...

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Read the Manuals

September 11, 2009
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The Circulation Procedures and Technical Survival Guide binders in the drawer at the check-out station contain regularly updated instructions for things you need to know how to do while working at the Service Point in Annex I.

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Printer paper

September 11, 2009
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Print volume in Annex I is extremely high and the printers quickly run out of paper.  You should check the paper level in the printers once an hour when we are busy. Paper is under the low scanner counter at the far end of the service counter.

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ILLiad Upgrade 9/11/09

September 10, 2009
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Henok will be upgrading ILLiad on Friday 9/11/09. ILLiad will be down starting at 7am and may not be back up until 3pm. This is a software only upgrade and will have the most impact on DDS staff.  From the user point of view, the changes will be minimal. While ILLiad is down for...

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New Address for Library Service Points

September 9, 2009
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The URL for Library Service Points is changing to lsp.sfsu.edu from libproj.sfsu.edu. I expect it will take DoIT about 1 week to make the change live.

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Wireless Upgrade 9/9/09

September 1, 2009
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On Wednesday, September 9th, 2009, from 7AM to 8AM, the Division of Information Technology will be installing a security update on the Aruba wireless controllers. During the update, campus wireless network service will be unavailable. If you run into issues after the scheduled maintenance window, please call the DoIT Call Center at x81211 and...

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Reminders

Bones for Biology Students in Media Services

Just a quick reminder to send any Biology students looking for bones to Media Services (LIB 85) — home to all non-print materials! They...

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Add Value – Card Differences

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Note that users adding funds to their OneCard insert the card one way while those adding funds to Guest cards must insert the card...

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OASIS and graduation

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Please give graduating students the following information: ******************** Students can file their applications for graduation BEFORE they finish OASIS. OASIS must be done by...

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OneCard website & credit card value add feature

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Students can add value to there OneCard through the OnceCard website using a credit card. They can also view past transactions and disable their...

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